This is the contract between you, your site, and our installation crew. Read once and your install will be smooth, clean and snag-free.
| Item | Why it's out of scope | Who handles it |
|---|---|---|
| Chiselling, plastering, painting around the new opening | Requires masonry & painter trade — not aluminium-fabrication | Your civil contractor |
| Removal & relaying of flooring, false ceiling, dado tiles | Wet trades, different scope | Your interior contractor |
| Electrical conduit relocation if it clashes with new opening | Licensed electrician work | Your electrician |
| Curtain-rod / blind / pelmet installation | Furnishing scope | Your interior contractor |
| Heavy lifting equipment (cranes, scaffolding) beyond G+2 | Site-specific rental | Your project manager — we coordinate but invoice at actuals |
Opening size matches the shop-drawing (signed at order). Inside of opening plastered. Sill levelled.
15 A point near each opening for our cordless tools + a tap for cleanup. Single-phase 230 V.
A 6-foot clear path from the lift / staircase to each opening, free of furniture, tiles and tools.
Our largest packed crate is 3.1 m long × 0.9 m wide. Confirm lift dimensions or arrange a hoist for high floors.
A single point of contact at site — your contractor, your relative, or yourself — empowered to approve minor field decisions.
A 4×4 m secure space to store profiles & glass overnight for multi-day installs.
Our crew arrives between 9:00 and 9:30 AM with their day plan, tools, dust sheets and personal protective gear. The morning starts with a 10-minute opening review — measuring every opening one final time against the shop drawing.
Dust-sheeting goes up around each opening before any cutting tool is switched on. We use 0.15 mm polythene with magnetic dust skirts on the floor. Old frames (if removed) are bagged and stacked for end-of-day disposal.
Installation proceeds opening by opening. After every opening is complete, the crew does an interim wipe-down so dust doesn't accumulate across the rest of the home.
End of day, the crew vacuums (not sweeps) the work zone with HEPA vacuums. Sheeting comes down only after vacuuming. We leave the site visibly clean enough to walk barefoot.
At end of installation, the site supervisor walks every opening with the customer or representative. Anything that doesn't meet our quality criteria — or the customer's reasonable expectation — goes on a signed snag list.
Each snag has a target close date. Minor snags (handle re-alignment, gasket trim) close same day. Bigger snags (glass replacement, profile re-pack) close within 7 working days. The handover form is signed only after every snag closes.
Workmanship warranty of 2 years applies from the snag-free handover date — see the warranty policy for scope.
| Reason for re-visit | Cost |
|---|---|
| Anything covered in the 2-year workmanship warranty | Free |
| Customer-requested re-positioning of finished window | ₹ 1,500 per opening + transport at actuals |
| Customer-requested colour / hardware swap post-install | Quoted per case |
| Re-visit because civil work was not ready on first visit | ₹ 3,000 trip fee + per-day crew idle of ₹ 4,500 per technician |
A typical 3 BHK with 12–14 openings is done in 2 working days. A G+1 villa with 25–30 openings takes 4–5 days. A G+2 villa elevation with structural glazing takes 8–12 days. Your shop drawing & PO will state the committed install duration.
Yes, on request, for a flat ₹3,000 per day "holiday-shift surcharge" per crew. Many of our high-rise installations happen on Sundays because the lifts are freer.
Very minimally. Dust-sheeting + HEPA vacuums + opening-by-opening cleanup is standard on every job. If you have a particularly sensitive area (paintings, electronics), tell us in advance and we will tape extra polythene around it.
Yes. We routinely provide labour-licence proofs, workmen-compensation insurance copy, ESI/PF compliance certificate and a standard installation indemnity. Send the society's checklist to your account manager 3 working days before install.
Absolutely encouraged. Many customers schedule their first day of installation for the morning and check progress at lunch. The site supervisor will give you a real-time WhatsApp update otherwise.
Our shop drawings are signed off pre-production, so this is rare. If a site condition has changed (e.g., last-minute civil rework), we either re-cut the frame on site (small change) or take it back to the factory for re-fab (1–4 days). We do not bill you for our error; we do bill for the chargeable re-visit if the site changed without notice.
WoodenMax engineers visit free within 48 hours, measure on site, and share a locked PDF quote with GST & transport pre-confirmed.
Book free site visit →GST 18% extra • Free transport on ₹15L+ orders ≤ 1,000 km from Hyderabad • policy